EKIDS offers friendship and shared experience through our local groups. For specialist advice or other practical support, the organisations below can help you find your next step.
Website buttons open the organisation’s own website in a new tab. Telephone numbers can be tapped to call.
Specialist information and a listening ear for people living with dementia, their families and carers.
Speak to a dementia specialist Admiral Nurse for information, advice and emotional support about dementia and caring.
0800 888 6678helpline@dementiauk.orgOpening hours
Monday–Friday, 9am–9pm.
Weekends and bank holidays, 9am–5pm.
Closed on Christmas Day.
Information and support if you are affected by dementia, worried about a diagnosis, or caring for someone with dementia.
0333 150 3456Opening hours
Monday–Wednesday, 9am–8pm.
Thursday–Friday, 9am–5pm.
Saturday–Sunday, 10am–4pm.
Check the Society’s website for temporary changes to opening hours.
Information, guidance and opportunities to connect with other carers.
If you look after a relative or friend who could not manage without your support, Carers’ Support East Kent can help you explore the support available.
0300 302 0061support@carersek.org.ukOpening hours
Monday–Friday, 9am–5pm.
Closed on bank holidays and between Christmas and New Year.
Help with everyday life, care needs and finding your way through practical concerns.
Contact Kent County Council for information about adult social care or to request support if illness or disability makes everyday tasks difficult.
03000 41 61 61Monday–Friday, 8:30am–5pm.
social.services@kent.gov.ukText relay: 18001 03000 41 61 61
Free, confidential and impartial advice for people living or working in Thanet and the wider North East Kent area.
Find help with issues such as benefits, housing, debt, energy costs and consumer problems. Their website explains how to get advice by phone, online or in person.
Keep useful information ready in case someone living with dementia goes missing.
The Herbert Protocol form records details such as someone’s routines, places they might visit and important contacts. Keeping it up to date can help you pass information to the police quickly if the person goes missing.
Keep the completed form somewhere safe. Kent Police explains how to prepare it and when to share it.
Call 999 for emergency help.
A collection of BBC programmes and resources about dementia and people’s experiences. Availability varies between programmes.
For local help with your Barclays banking, use the bank’s website to check current locations, available services and appointment arrangements before travelling.
Contact details checked 30 October 2026. Organisations may change their services or opening hours; check their website for the latest information.
